I ordered my G1 about a week ago. Google said it would be
available on the 10th. There was no mail delivery yesterday; it
arrived in the mail today (12th). Good.
I try to connect. It won't connect. After 10 minutes with customer
service we discover it's because Google has failed to activate my data
plan. Customer service agrees it's pretty dumb to sell a phone that
requires a data plan without one. She thinks someone forgot to hit
I'm slightly confused because, a day after I placed the order, I got a
text message from Google informing me of the plan change. Anyway.
Incidentally, without the data plan working, you cannot use the phone
at all. Period.
So, I have the phone in a completely non-functional state.
I ask whether I can connect using my home WiFi. After a few rounds
with the rep, it becomes clear she has no idea whatsoever what the
question really means; additional questions about this yield
increasingly garbled answers.
Along the way, she lets slip that yesterday, apparently no Android
phones were working at all. But she reassures me that at least
they're all working again today.
I am not reassured.